Effective Communication
This course will benefit anyone who communicates with others in the workplace and beyond. Learn the mechanics and methods of effective communication.
How to use this course
Terms and Conditions
Before we begin...
Video - Introduction
Video - Chapter 1: Whole of Person Approach
PDF Download - Chapter 1: Whole of Person Approach
Knowledge Test - Chapter 1: Whole of Person Approach
Video - Chapter 2: Actually Communicating as a Leader
PDF Download - Chapter 2: Actually Communicating as a Leader
Knowledge Test - Chapter 2: Actually Communicating as a Leader
Video - Chapter 3: Communication Basics
PDF Download - Chapter 3: Communication Basics
Knowledge Test - Chapter 3: Communication Basics
Video - Chapter 4: Communication Under Stress
PDF Download - Chapter 4: Communication Under Stress
Knowledge Test - Chapter 4: Communication Under Stress
Summary of Chapters 1-4
Effective Communication
Conclusion
Before you go...
Dr Paul Johnston
Paul has 25 years of operational and management consulting experience in both the public and private sectors, during which time he has worked with and provided management advisory and capacity development services to a wide range of industry groups throughout Australia and internationally – with this encompassing a number of major government, infrastructure, transport, and oil & gas projects.
Holding accreditations as a Fellow of the Australian Risk Policy Institute (FARPI), Chartered Generalist OHS Professional (ChOHSP) and Certified Master Anti-Terrorism Specialist (CMAS), his specific areas of expertise relate to health/safety/wellbeing and security risk management and capacity development on a personal, organisational and societal level.
Adopting an evidence based behavioural science approach, Paul actively integrates the principles of organisational psychology and risk management to facilitate sustainable cultural change and capacity development that is supported by, and actively aligned with, wider management and operational frameworks - thereby facilitating health/safety/wellbeing and security risk management as being truly “business as usual”.
Employing this approach, Paul has provided need assessment, management system auditing, research/analysis, and organisational change and capacity development services to a number of organisations, developing bespoke management and training frameworks/programs and solutions, and integrating the same with existing systems – actively incorporating operational needs and statutory requirements with strategic goals and business objectives.
Paul also has extensive experience in project risk governance, workshop facilitation, and the development and provision of specialised capacity development/training packages.
Combining practical experience with theoretical knowledge, Paul maintains an active relationship with academic and research institutions.